Compliance is a core part of our governance framework. This page highlights our approach to regulatory adherence, ethical standards,
and risk management, ensuring responsible and transparent operations across the organization.

Privacy Policy

1. Our commitment

Tadweer Group, is leading the way in promotingsustainable waste practices and establishing new benchmarks for the circulareconomy. Our strategic vision is focused on transforming waste management byunlocking the value of waste and advancing long-term environmental sustainability.

Beyond its mandate in Abu Dhabi, Tadweer Group hasambitious international objectives and seeks to make meaningful contributions to sustainable waste management practices across global markets, whilemaintaining the highest standards of governance, transparency, and dataprotection.

2. Definitions

‘Tadweer Group’, ‘we’, ‘us’ or ‘our’

Means Tadweer Group and each of its affiliates in the UAE and other jurisdictions, as they may exist from time to time.

‘Individual’, ‘you’ or ‘your’

Means an individual who: (a) subscribes for, uses orreceives, has used or received, or applies to use or receive Tadweer Group’sservices; (b) corresponds with Tadweer Group; and/or (c) is a user of thiswebsite.

Personal Information

Means information that identifies you personally, for example your name, photograph, account number, email address, payment information, user logs or certain numbers associated with your equipment (for example IP address), if Tadweer Group can link such information or numbers toyou. It does not include aggregate or anonymized information, even when linkedto other information.

Data Subject

Means an individual to whom personal data relates. In other words, it is a natural person whose personal information is collected, processed, stored, or otherwise handled by an organization.

 

3. Our commitment to you

3.1 What type of personal information doesTadweer Group collect?

3.1.1

We may collect the following types of personalinformation about you when you complete an online form on our website:

  • Full name
  • Mobile number
  • Email address
  • Company name

3.1.2 Collection and use of anonymous web information through cookies

During your interaction with Tadweer Group’swebsites, Tadweer Group may use a browser feature called a “cookie” to collectinformation anonymously and track usage patterns. Cookies are small text filescontaining a unique identification number that identify your browser when youvisit our websites.

Cookies help Tadweer Group understand whichpages are visited, how many users visit each page, and how the websiteexperience can be improved. We may also work with trusted third parties fortraffic management, analytics, and research purposes.

Most browsers accept cookies by default. Youmay configure your browser to refuse cookies or notify you when cookies areused. Please note that disabling cookies may affect certain websitefunctionalities.

3.2 Why does Tadweer Group collect and usepersonal information?

Tadweer Group collects and uses personalinformation for the following purposes:

  • To establish and maintain a responsible commercial and legal relationshi
  • To provide products and services where we have a legitimate interest
  • For research, analytics, and statistical purposes
  • To assess eligibility for services and opportunities
  • To communicate updates, developments, and new services
  • To develop, enhance, and deliver services
  • To comply with legal and regulatory obligations
  • To respond to inquiries and data subject requests
  • To administer and enforce applicable policies

3.3 Howdoes Tadweer Group obtain your consent?

By completing and submitting forms on thiswebsite, you consent to the collection and use of your personal information forthe purposes described. You may withdraw your consent at any time by contacting compliance@tadweer.ae, subject to legal and regulatory requirements.

3.4 What happens if you do not provide therequested information?

If you do not provide required personalinformation, or if you withdraw consent where processing is necessary toprovide a service, Tadweer Group may be unable to deliver that service. Theimpact will be explained at the relevant time.

 

3.5 Who does Tadweer Group share personalinformation with?

We may share personal information with:

  • Trusted third-party service providers acting on our behalf
  • Professional  advisors, IT service providers, research and communications service providers
  • Tadweer Group entities for internal operational purposes

In the event of a merger, restructuring, or assettransfer, personal information may be disclosed as part of the transaction,subject to applicable laws.

We may also disclose personal information where requiredby law, regulatory authorities, or to protect legal rights, security, andpublic safety.

Tadweer Group does not sell personalinformation.

 

3.6 Cross-border transfer of personalinformation

Where third-party service providers are located outsidethe UAE, personal information may be processed or stored abroad. Appropriatesafeguards will be implemented in accordance with applicable data protectionlaws.

3.7 How does Tadweer Group safeguard personalinformation?

Tadweer Group implements technical and organizationalsafeguards appropriate to the sensitivity of the personal information,including access controls and encryption where required. For more information,contact compliance@tadweer.ae.

3.8 Retention of personal information

Personal information is retained in accordance withapplicable legal and regulatory requirements and securely deleted when nolonger required.

3.9 Your rights

In accordance with UAE Federal Decree-Law No. 45 of2021 on the Protection of Personal Data, you have the right to:

  • Access personal information
  • Obtain processing details
  • Request data portability
  • Request rectification or erasure
  • Restrict or object to processing
  • Object to automated decision-making

Certain limitations may apply under the law. Where arequest cannot be fulfilled, Tadweer Group will provide an explanation wherelegally permitted.

3.10 Submitting a Data Subject request

Requests may be submitted via email to compliance@tadweer.ae, including:

  • Full name
  • Email address
  • Phone number
  • Type of request
  • Reason for the request

Identity verification may be required before processing.

3.11 Challenging compliance or submittinginquiries

Questions, concerns, or complaints regarding this PrivacyPolicy may be directed to compliance@tadweer.ae. Tadweer Group willinvestigate and address all valid concerns.

3.12 Your role in protecting personalinformation

Please exercise caution when sharing personal informationonline. Tadweer Group is not responsible for the privacy practices ofthird-party websites not owned or managed by the Group.

3.13 Updates to this Privacy Policy

Tadweer Group may update this Privacy Policy periodicallyto reflect legal, regulatory, or operational changes. The latest version willalways be available on our website.

Terms of use

1. Our commitment to you

This website is owned and operated by Tadweer Group. Throughoutthe website, the terms “we,” “us,” and “our” refer to Tadweer Group.

Please read these Terms of Use carefully before you startto use our website, as they apply to your use of this website. You may wish toprint a copy of these Terms of Use for future reference.

By using, accessing, or visiting the Tadweer Groupwebsite, you accept and agree to comply with these Terms of Use, whether as aguest or a registered user. If you do not agree to these Terms of Use, TadweerGroup does not authorize the use of this website in any manner.

 

2. Privacy and cookies

For information on how we collect and use personalinformation, the use of cookies and similar technologies, and how to manageyour cookie preferences, please refer to our Privacy Policy.

 

3. Information about us

  1. This website is operated by TadweerGroup. Our principal office is located in Abu Dhabi, United ArabEmirates.
  2. Tadweer Group is agovernment-owned group operating across the waste management value chain and isthe sole custodian of waste management in the Emirate of Abu Dhabi. The Groupsupports the UAE’s sustainability and circular economy objectives through advancedwaste solutions, strategic partnerships, and the deployment of innovativetechnologies.

4. Changes to these Terms

  1. We may revise these Terms ofUse at any time by amending this page.
  2. Please review this pageperiodically, as any changes will be binding upon you.

5. Changes to this website

  1. The content of this websiteis provided for general information purposes only. Tadweer Group reserves theright to modify or update the website content at any time without obligation toupdate previously published information.
  2. We do not guarantee that thewebsite or its content will be free from errors or omissions.

6. Accessing our website

  1. This website is providedfree of charge.
  2. We do not guaranteeuninterrupted or continuous availability of the website. Access may besuspended, withdrawn, or restricted without notice.
  3. You are responsible forensuring access to the website.
  4. You are responsible forensuring that any person accessing the website through your internet connectioncomplies with these Terms of Use.

 

7. Intellectual property rights

  1. All intellectual propertyrights in this website and its content, including text, graphics, logos,images, videos, and software, are owned by or licensed to Tadweer Group and are protected under applicable laws.
  2. You may print or download extracts of pages for personal use only.
  3. You may not reproduce, distribute, modify, transmit, or exploit any content without prior written permission.
  4. Authorship and ownership ofcontent must always be acknowledged.
  5. Commercial use of websitecontent is prohibited without a valid license.
  6. Any breach of theseprovisions will result in immediate termination of your right to use the website.

 

8. No reliance on information

  1. All content is provided onan “as is” basis. Tadweer Group makes no warranties regarding accuracy,completeness, or reliability. Any reliance on the website content is at yourown risk.
  2. Professional advice shouldbe obtained before taking action based on website content.

9. Limitation of liability

  1. Nothing in these Termsexcludes liability that cannot be excluded under applicable law.
  2. To the maximum extentpermitted by law, Tadweer Group excludes all implied warranties.
  3. We are not liable for anyloss or damage arising from use of or inability to use the website.
  4. Business users acknowledgethat Tadweer Group shall not be liable for loss of profits, businessinterruption, or reputational damage.
  5. Consumer users agree thatthe website is for personal, non-commercial use only.
  6. We are not responsible fordamage caused by viruses or harmful material.
  7. We are not liable forthird-party website content linked to this website.

10. Viruses

You are responsible for protecting your devices andsystems. You must not misuse the website or attempt unauthorized access. Anybreach will be reported to relevant authorities.

 

11. Linking to our website

You may link to our homepage in a lawful and fair mannerthat does not damage our reputation or imply endorsement. Tadweer Groupreserves the right to withdraw linking permission at any time.

For other uses, contact compliance@tadweer.ae.

 

12. Third-party links and resources

Links to third-party websites are provided forconvenience only. Tadweer Group has no control over and assumes noresponsibility for external content.

 

13. Your use of the website

You agree not to:

  • Engage in unlawful activity
  • Use the website for commercial purposes
  • Upload malicious software
  • Infringe intellectual property rights
  • Harass, threaten, or abuse others
  • Attempt     unauthorized access

 

14. Your account and password

You must keep login credentials confidential. TadweerGroup may suspend or disable access for non-compliance. Suspected breaches mustbe reported to compliance@tadweer.ae.

 

15. Indemnity

You agree to indemnify Tadweer Group, its affiliates, andemployees against all claims arising from your breach of these Terms.

 

16. Suspension or termination

Tadweer Group reserves the right to suspend or terminateaccess to the website at its discretion, without prior notice.

 

17. Applicable law

These Terms of Use are governed by the laws of the UnitedArab Emirates, as applicable in the Emirate of Abu Dhabi. Disputesshall be subject to the exclusive jurisdiction of Abu Dhabi courts.

 

18. Contact us

For inquiries, please contact: compliance@tadweer.ae

Compliance

Across all operations and services, Tadweer Group isguided by its core principles and a strong commitment to ethical, lawful, andresponsible behavior. Integrity underpins every decision we make and ensures wecontinue to meet the expectations of our leadership, stakeholders, and thecommunities we serve.

Tadweer Group upholds robust corporate governancestandards through adherence to its policies, internal controls, and thestrategic oversight of its Board. We work closely with our subsidiaries,partners, and stakeholders to provide clear direction, promote best practices,and implement effective performance and risk management frameworks that supportlong-term value creation.

Through active collaboration with regulators, industry participants, and the wider community, Tadweer Group fosters a stronggovernance environment and a performance-driven culture. This approach supportssustainable growth, operational excellence, and responsible waste and resource management across sectors, geographies, and projects.

Our commitment to integrity goes beyond compliance withapplicable laws and regulations. We expect all employees to exercise soundjudgment and make ethical decisions in every situation. Tadweer Group promotesan open and transparent culture and strictly prohibits retaliation againstanyone who raises concerns in good faith. We adopt a zero-tolerance approach tobribery, corruption, fraud, and misconduct. The Group is committed toidentifying, disclosing, recording, and managing actual or potential conflictsof interest to safeguard trust and accountability.

All Tadweer Group employees, subsidiaries, businesspartners, consultants, and contractors are held to the same high standards ofconduct, reinforcing our commitment to ethical behavior, sustainability, andpublic value.

 

To learn more about compliance at Tadweer Group, please review our:

Speak up

Tadweer Group believes in a strong “Speak Up” culture,which encourages reporting concerns about potential violations of the Code of Business Conduct and raising questions about how the Code applies in practice.

Tadweer Group maintains a secure, confidential, and independent Speak Up channel, operated by a trusted third-party serviceprovider on behalf of the Group.

All employees, partners, contractors, and third partiesmay use this 24/7 service to raise concerns relating to ethical conduct, including any actual or suspected breaches of the Tadweer Group Code ofBusiness Conduct. Reports may be submitted on an anonymous or named basis.However, to support effective investigation and ensure appropriate protection,individuals are encouraged to identify themselves where possible.

Speak up

Scam Warning

Tadweer Group, warns members of the public aboutpotential fraudulent emails, letters, public profiles, social media posts, andmessages via online messaging services that may be sent in its name.

Third parties involved in such fraudulent communicationsmay impersonate Tadweer Group board members, employees, or representatives inan attempt to, among other things, solicit payments, investments in fictitiousprojects, or payments related to fraudulent employment or visa offers. Theseattempts may be carried out through various communication channels, including phone calls, text messages, social media platforms, websites, emails, and otherdigital or physical means.

The official Tadweer Group website operates only underits authorized domain name(s) www.tadweer.ae and is not associated with any other websites or online platforms that may appearsimilar or claim affiliation with Tadweer Group.

Tadweer Group takes reports of suspicious behavior andfraudulent activity seriously. If you have any doubts regarding theauthenticity or integrity of communications purporting to be from TadweerGroup, please verify the information through our official website or reportyour concern via our official Speak Up channel.

Tadweer Group shall not be liable for any loss or damagearising, directly or indirectly, from the fraudulent use of its name oridentity by third parties. The Group expressly disclaims any responsibility orliability for actions, transactions, or representations made by such fraudulentparties.